Customers unable to checkout Trendsi products

Customers are getting this error message during checkout:

“This item cannot be shipped to [state name]”

This is potentially caused by the general shipping rate not created for your default Shopify location.

  • In your Shopify admin, go to Settings -> Shipping and Delivery -> Shipping -> Click Manage
  • Click "Add rates" and then "Create shipping zone", and "Add rate" to set up shipping rules and charges. 
  • After adding shipping rates for your default shipping location, your customers should be able to checkout.