Return to Sender or Undeliverable Packages

Per USPS/UPS/FedEx, returned packages due to incorrect addresses or undeliverable locations can take up to 30 days or more to be sent back to the sender.

To avoid long wait times and potential manual errors, any package that is returned to Trendsi or has tracking status "return to sender" or "undeliverable" will automatically be refunded.

Once refunded, you can place a manual order again for your customer. For instructions on how to place a manual order can be found here or you can place a sample order.