Processing time is 5 - 7 business days after we receive the return
To help expedite the processing of returns, please include the following:
- The original invoice or at minimum a note with order number and reason for return
- Fill out Trendsi Returns Form
- Items must be unworn, original tags, and packaging with SKU label visible
Once a return is processed, Trendsi will reach out via email to confirm.
To check which items were processed and refunded, go to:
Trendsi app --> Orders --> Find Order Number and the line item(s) that were refunded will have a "Refunded" label over it.