Processing time is 5 - 7 business days after we receive the return.
To help expedite the processing of returns, please follow these instructions:
- Return auth number must be included with the return. (This can be found under Orders -> Return on the site).
- All items returned must be new, unworn, and in original clear garment bag with SKU sticker and tags.
- Send return back within 7 business days of this submission to:
17300 Railroad Street, Unit D
City of Industry, CA 91748
4. Please note, the return may be subject to a 20% restocking fee or declined if the above criteria are not met.
Once a return is processed, Trendsi will reach out via email to confirm.
To check which items were processed and refunded, go to:
Trendsi app --> Orders --> Find Order Number and the line item(s) that were refunded will have a "Refunded" label over it.