Orders must be within the Trendsi Return Policy
Trendsi will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.
Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.
If it is a split package order, it will start from the time of the final package delivery date and time.
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Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
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Shipping and handling charges are non-refundable.
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Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
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Please allow Trendsi 5 - 7 business days from the day we receive the returned package to process.
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Trendsi will email you after return has been processed to confirm what has been done.
| Final sale and non-returnable categories |
| Beauty Bodysuits Face masks Intimates/Lingerie Jewelry Swimwear Openpack Wholesale Orders |
Return Process
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CommentSold sellers reach out to CommentSold support
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CommentSold support will in turn contact Trendsi support to provide return information and initiate the return
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After we receive and process the return in the Trendsi warehouse, we will confirm refund amount with CommentSold