Issue: All orders in your TikTok shop are duplicated with the same customer information and products ordered
Potential cause: You are using both Shopify<>TikTok Shop and Trendsi TikTok Shop app to sell Trendsi products or other third party apps that help import products to your TikTok Shop
Solution: We recommend to only use one type of integration to sell Trendsi products to avoid duplicate products. To choose the right integration for your business, see this help article.